TicketGo Nulled Script
TicketGo – Support Ticket System
Summary of
An appropriately built PHP system for handling tickets, TicketGo—The Support Ticket System—enables a wonderful user experience for your clients, customers, and end users. This tool is useful for handling tickets that are produced by clients, customers, or end users, and it may be accessed by numerous agents and administrators. It is possible to close the produced tickets with well-managed assistance.
Link to Demo: Demo URL
Email: [email protected] Password: 1234
Please log in as the following: [email protected] or 1234.
Software for Mobile Devices: You may add TicketGo as a premium addon to your Android or iOS app.
What the Support Ticket System Can Accomplish
A well-designed dashboard that visually displays tickets and categories
See a breakdown of all agents, tickets (open and closed), and more.
Ensures that various administrators may use
Makes it easier for customers to create tickets
Several agents may be added to handle inquiries.
The agent and the end user may have a conversation.
Find tickets using their unique identifier
Personalize the new ticket application
Make the appropriate changes to the ticket status: open, closed, or in process.
Keeping individual notes on every ticket
Make different groups for simple client problem solving.
Module for Storing Knowledge
Accessible in many languages
Installation of the Wasabi Wizard and Integration of Cloud Data Storage Services (AWS, Local, and Other)
A beautiful and expressive syntax built with Laravel
A pleasant RTL experience for clients that speak Hebrew, Arabic, or a language similar to Urdu
Developed with the Laravel technology The 9 Most Important Elements of the Support Ticket System
Simplified Ticket Creation
Customers may easily create tickets and attach files using this tool. An organized collection of frequently asked questions (FAQs) is available for them to choose from. Upon successful ticket creation, the customer is sent a link and a unique ticket ID is generated.
A Powerful Data Dashboard
View data on open and closed tickets easily. There is a monthly produced ticket chart and a graphical representation of categories.
Finding Tickets via Search
Using their own unique ticket ID, customers may look for their tickets.
Keep track of tickets
Whenever necessary, add additional tickets. View a comprehensive inventory of all created tickets together with their unique identifiers, classifications, topics, statuses, and other pertinent details. You may easily change their status or add a new answer by clicking on them.
For every ticket, keep a personal note.
As needed, you may annotate each ticket. This facilitates the process of following up on inquiries.
For easier handling of created tickets, create categories of the color you like. Customers may sort their issues into many categories. This streamlines and simplifies the process of resolving tickets.
The end user may ask the agent a question and get an answer via chat. We have included a pusher setup for push notifications.
Include Agent
Recruit more agents to assist your customers. Each agent has access to all open tickets and may respond accordingly.
FAQs
Put out an extensive FAQ by collecting common inquiries. Ensuring user ease is of utmost importance.
Modules for Storing Knowledge
The Frequently Asked Questions are useful in every situation. Tell me about the feature that makes it even better.
That is exactly what this Knowledge Base Module is here to assist you with. Depending on your needs and level of expertise, you may revise the “Knowledgebase Category” and provide a detailed explanation under its designated title.
Control Site Preferences
In the site settings, you may now choose a default front-end language and upload a logo. Oversee your mail encryption, drivers, post, and host, as well as your mail passwords and usernames.
Reminder by Email
The moment a customer receives a response, they are notified by email. If their ticket is not resolved, they may discuss it in advance.
Ticket form customization
Do you intend to end at a certain point? Not a problem. The custom ticket form has greatly simplified and improved the reliability of the questioning procedure. You may upload files, photos, and documents after filling out the forms. The procedure is made much easier after you submit the ticket since a special link is produced for you to use in future communications.
Combining Local, Amazon Web Services (AWS), and Wasabi Cloud Data Storage
Combining Local, Amazon Web Services (AWS), and Wasabi Cloud Data Storage It is really necessary to safeguard you. Cloud Data Storage’s functionality aids the user in doing the same.
It makes it easy to store data both locally and in the cloud, as well as to process data in the event of a catastrophe and to organize data into different tiers according to various criteria like cost, availability, performance, recovery, and migration. Secure, affordable, and third-party verified, cloud data storage companies like AWS and Wasabi keep data secure from hackers.
A webhook
Simplify data sharing and expand platform capabilities by easily connecting and enhancing components.
Artificial intelligence integration
AI Integration is a cutting-edge piece of software that uses AI to complete tasks, making it more productive overall.
Update Record
Here, you can see the changes made to the version and the updates that were released. Review the changelog.
Support
For any concerns, inquiries, or recommendations, please use this form to submit a support request. Avoid asking for help in the comments area if you want fast responses.
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